Privacy policy

Last updated: December 23, 2025

Poop Patrol Babywear operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Poop Patrol Babywear is powered by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, or share personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.

What personal information do we collect or process?

When we use the term "personal data," we are referring to information that can identify you or another person, or that can be directly linked to you. Personal data does not include information that has been collected anonymously or anonymized to such an extent that identification or association with you is not possible. Depending on how you interact with the services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from that personal data:

Contact details, including name, postal address, billing address, delivery address, telephone number, and email address.

Financial details, including credit, debit, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.

Account information, including username, password, security questions, configurations, and preferences.

Transaction information, including the items you view, add to your cart, wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

Communications with us, including information you provide when communicating with us, such as when you submit a request to customer support.

Device information, including information about your device, browser or network connection, IP address, and other unique identifiers.

Usage information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

Directly from you: We collect data, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.

Automatically through the Services: We collect data, including from your device, when you use our products or services, visit our website, and through the use of cookies and similar technologies.

From our service providers: We collect data, including when we instruct service providers to enable certain technologies and when they collect or process your personal data on our behalf.

From our partners and other third-party vendors

How do we use your personal data?

Depending on how you interact with us or which of our services you use, we may use personal data for the following purposes:

Providing, customizing, and improving our services. We use your personal data to provide you with our services. This includes, but is not limited to, fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and the items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalized shopping experience for you, for example, by recommending products based on your purchases. This may also include using your personal data to better customize and improve our services.

Marketing and advertising. We use your personal data for marketing and advertising purposes, for example, to send you marketing and promotional communications via email, SMS, or mail, and to show you online advertisements for products or services related to the Services or other websites, including based on items you have previously purchased or added to your shopping cart, as well as other activities related to the Services.

Security and fraud prevention. We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activity, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login information. We strongly recommend that you do not share your username, password, or other login information with anyone.

Communicating with you. We use your personal data to provide you with customer support and effective services, respond to your inquiries promptly, and maintain our business relationship with you.

Legal reasons. We use your personal data to comply with applicable law or to respond to lawful legal proceedings, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual legal disputes or other adversarial proceedings, and to investigate potential violations of our terms or policies or to enforce the terms and policies.

How do we share personal information?

Under certain circumstances, we may share your personal information with third parties for legitimate purposes as described in this Privacy Policy. Such circumstances may include:

For Shopify, this includes vendors and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

We share personal information with business and marketing partners who provide marketing services and show you advertisements. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to share information about you to show you targeted advertising and marketing based on your online activity across different merchants and websites. If you wish to exercise your right to object to such uses, you can do so here.

When you request or otherwise consent to us sharing certain information with third parties, for example, to deliver products to you or when you use social media widgets or login integrations.

We share personal information with our affiliates or otherwise within our group of companies.

In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the services, our rights, and the rights of our users or others.

elationship with Shopify

The services are hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the services to provide and improve them. Data you submit to the services is shared with Shopify and with third parties, who may be located in countries other than your country of residence, to provide and improve the services to you. To protect, grow, and improve our business, we also use certain advanced Shopify features that include data and information from your interactions with our store, other merchants, and Shopify. To provide these advanced features, Shopify may use personal data collected through your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information about how Shopify uses your personal data and your rights, see the Shopify Consumer Privacy Policy. Depending on where you reside, you may be able to exercise certain rights regarding your personal data listed here: https://privacy.shopify.com/.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information contained on those websites. Information that you make available in public or semi-public places, including information that you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by any third party. The inclusion of such links by us does not imply that we endorse the content of those platforms or their owners or operators, unless expressly stated in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who are under the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal data, you can contact us using the contact details below to request that this data be deleted. At the time this Privacy Policy comes into effect, we are not aware of "sharing" or "selling" (as defined by applicable law) personal data of individuals under the age of 16.

Security and Retention of Your Data

Please be aware that no security measures are perfect or impenetrable, and therefore we cannot guarantee "perfect security." Furthermore, information you send us may be subject to risks during transmission. We recommend that you do not use insecure channels when sending us sensitive or confidential information.

How long we retain your personal data depends on various factors, such as whether we need the data to administer your account, provide you with services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Your Rights and Options

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may only apply under certain circumstances, and in certain cases, we may refuse your request to the extent permitted by law.

Right of access/information. You may have the right to request access to the personal data we hold about you.

Right to erasure. You may have the right to request that we delete the personal data we hold about you.

Right to rectification. You may have the right to request that we correct any inaccurate personal data we hold about you.

Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party under certain circumstances and with certain exceptions.

Right to opt out of the sale or sharing of data for targeted advertising. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal data or to object to the processing of your personal data for purposes that qualify as "targeted advertising" under applicable data protection laws. If you wish to exercise your right and opt out of such uses, you can do so here. Please note: If you visit our website with the Global Privacy Control opt-out signal enabled, we will automatically treat this as an opt-out request for the device and browser you are using to access the website, depending on your location. If we can associate the device sending the signal with a Shopify account, we will also apply the opt-out request to that account. You can find more information about Global Privacy Control at https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize any other "Do Not Track" signals that may be sent by your web browser or device.

Managing communication preferences. We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, for example, about your account or orders you have placed.

If you are a resident of the United Kingdom or the European Economic Area, you may, subject to exceptions and limitations under local law, exercise the following rights in addition to those stated above:

Right to object and right to restrict processing. You may have the right to request that we stop or restrict the processing of personal data for certain purposes.

Right to withdraw consent. Where we rely on consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of processing based on your consent before its withdrawal.

You can exercise these rights where indicated in the Services or by contacting us using the contact details provided below. For more information about how Shopify uses your personal data and your rights, including rights relating to data processed by Shopify, please visit https://privacy.shopify.com/en.

Exercising these rights will not cause you any disadvantage. Where permitted or required by applicable law, we may need to verify your identity before we can process your requests. In accordance with applicable laws, you may designate an authorized representative to make requests on your behalf to exercise your rights. Before we accept such a request from a representative, we will require proof that you have authorized them to act on your behalf. This may require you to confirm your identity directly to us. We will respond to your request promptly, in accordance with applicable law.

Complaints

If you have any complaints about how we process your personal data, please contact us using the contact details provided below. Depending on where you live, you may have the right to object to our decision by contacting us using the contact details provided below or by filing a complaint with the relevant data protection authority. A list of the relevant data protection supervisory authorities for the European Economic Area (EEA) is available here.

International Transfers

Please note that we may transfer, store, and process your personal data outside of your country of residence.

If we transfer your personal data outside of the EEA or the UK, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK data protection authority, unless the data transfer is to a country that has been shown to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, adjust the "Last Updated" date accordingly, and provide the notification required by applicable law.

Contact

If you have any questions about our data protection practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us by email at service@pooppatrolbabywear.com, or by mail at Anna-Nopper Straße 17, Kornwestheim, 70806, Germany. For the purposes of applicable data protection laws, we are the data controller for your personal data.